Frequently Asked Questions

Our frequently asked questions about our products and services from the Native Oyster & Shellfish Company.

Oyster Aquaculture

IS OYSTER FARMING A GOOD THING?

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WHY NATIVES?

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HOW DO YOU FARM OYSTERS?

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Oysters

WHAT ARE THE SIZES AND WHAT DO THEY MEAN TO ME?

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HOW DO I STORE MY OYSTERS?

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SHOULD I STORE THEM IN ICE?

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HOW SHOULD MY OYSTERS LOOK AND FEEL?

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HOW LONG DO MY OYSTERS KEEP?

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CAN I FREEZE MY OYSTERS?

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CAN I EAT OYSTERS IN A MONTH NOT ENDING IN “R”?

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Shucking

HOW DO I SHUCK MY ROCK OYSTERS?

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HOW DO I SHUCK MY NATIVE OYSTERS?

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WHICH KNIFE SHOULD I USE TO SHUCK MY OYSTERS?

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SHOULD I USE A GLOVE?

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Packaging

WHAT KIND OF PACKAGING DO YOU USE?

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IS YOUR PACKAGING RECYCLABLE?

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Delivery

HOW MUCH SHALL DELIVERY COST?

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HOW LONG SHALL MY DELIVERY TAKE?

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WHO SHALL MAKE THE DELIVERY?

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CAN YOU DELIVER TO A DIFFERENT ADDRESS?

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WHAT HAPPENS IF NO-ONE IS IN TO ACCEPT DELIVERY?

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DO YOU DELIVER INTERNATIONALLY?

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Returns & Refunds

I HAVE AN ISSUE WITH MY ORDER. WHAT DO I DO?

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CAN I RETURN MY ORDER?

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CAN I CANCEL MY ORDER?

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